Terms of Service

Last updated: February 7, 2026

1. Acceptance of Terms

By accessing or using Shop Me ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Shop Me is an AI-powered sales agent and business intelligence platform for Shopify brands. We provide:

  • AI chatbot for customer support
  • Shopify integration for order and product information
  • Business intelligence dashboard and analytics
  • Conversation insights and action items

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Provide accurate and complete registration information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Use the Service to send spam or unsolicited messages

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Automate Me and are protected by intellectual property laws. You retain ownership of your data and content.

7. Limitation of Liability

To the maximum extent permitted by law, Automate Me shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from your use of the Service.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

9. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time through the dashboard settings. Upon termination, your right to use the Service will cease immediately.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page with an updated date.

12. Contact Us

If you have any questions about these Terms, please contact us at: connect@automateme.live