Privacy Policy

1. Information We Collect

When you use Shop Me, we collect information you provide directly to us, including:

• Account information (name, email address)
• Organization details (company name, Shopify store information)
• Chatbot conversation data and analytics
• Usage data and interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Generate analytics and insights for your business dashboard

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: connect@automateme.live