Privacy Policy

1. Information We Collect

When you use Shop Me, we collect information you provide directly to us, including:

• Account information (name, email address)
• Organization details (company name, Shopify store information)
• Chatbot conversation data and analytics
• Usage data and interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Generate analytics and insights for your business dashboard

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format

7. Marketing Measurement and Cookies

With your permission, Shop Me uses Meta Pixel to measure website visits, advertising performance, selected content views, completed registrations, trial activations, promotion activations, and first paid subscriptions. Meta may receive information about your browser, device, visited page, and interaction. Meta Pixel stays off unless you allow marketing cookies. You can change your choice at any time through Cookie settings.

With your permission, Shop Me uses Google Analytics to measure page visits and understand how people use the website. Google may receive information about your browser, device, visited page, and interaction. Analytics storage stays denied unless you accept optional cookies.

Learn how these providers handle information in the Meta Privacy Policy and Google Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: connect@automateme.live